The Importance of Cleaning Your Dress
Our Cleaning Process
Collecting your Dress
Initial Inspection Process
Initial Cleaning
Cleaning Processes
Checking of the Dress
Final Inspection & Finishing
Packaging and Returning your Dress
Our Recommendation
The Importance of Cleaning Your Dress
To keep your wedding dress in perfect condition it is important to have the dress cleaned after your big day and before you store it away for safe keeping. We understand that the financial & sentimental value of the dress is very important to you and we will do all we can to protect and care for your dress from the moment it is collected to the time we return it to you. After all, it is the most important and expensive dress you will probably own and as such we will treat your dress as if it were our own while it is in our possession.
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Our Cleaning Process
Wedding dress cleaning is what our company specialises in. We have a range of processes to care for and clean a variety of fabrics and styles, all of which treat the dress with the utmost care. Our team of experienced dry cleaners will inspect the dress and provide the best cleaning method, matched to the individual requirements of the dress. We understand that all wedding dresses are unique and this is why each one is individually checked to make sure the most effective cleaning process is used.
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Collecting your Dress
Once you have chosen the collection date for us to pick up the dress we will contact the courier, who will come to collect the dress from you on the date you requested. They will deliver your dress to us the day after you give it to them and we then contact you to let you know that the dress has arrived with us safely.
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Initial Inspection Process
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Once your dress has been delivered to us we will give the dress to our dry cleaners and one of the team will be assigned to your dress. At this point the dry cleaning manager will inspect the dress and ascertain the best process to make sure the dress is cleaned correctly and in the safest manner possible. This also ensures the cleaning process is tailored to the individual nature of the dress.
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Initial Cleaning
Spotting and hand treatments are used prior to dry cleaning to make sure that the dress is ready for the cleaning process. There are several methods available to us to begin to remove any marks or stains and this preliminary action is a delicate process that will remove the most stubborn stains.
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Cleaning Processes
There are several types of cleaning processes available to us from dry cleaning, wet cleaning or CO2 cleaning. We can also employ chemical cleaning or spotting to remove stubborn stains as required. All care is taken during these procedures to protect the dress but also to make sure that the dress is as clean as it can be.
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Checking of the Dress
Once the dress has been cleaned the dry cleaning manager will inspect the dress and make sure that the dress has been cleaned to our high standards. If at this time the dress requires re-cleaning then that is what we will do before hand finishing the dress.
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Final Inspection and Finishing
Once the dress is cleaned and ready to return it will be hand finished, this involves hand pressing and finishing and a final inspection before the dress is ready to be boxed and returned.
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Packaging and Returning Your Dress
Cleaned dresses are packaged with care ready for returning to you on the due return date. Dresses that are being returned in one of our presentation boxes (available at time of ordering) are interlaced with PH balanced tissue paper that protects the dress over time from water based damage and mould. The courier will then return your dress to the address you specified on the date you requested.
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Our Recommendation
We strongly recommend having the dress boxed for return so that it can be stored safely over a long period of time. Dresses that are simply stored in normal cardboard boxes or in plastic dress bags are not suitable for long term storage and can lead to the fabric fading, discolouration of the dress or a yellowing of the material.
And remember that our boxes can be ordered separately making them the ideal gift for a new bride or a trusted friend.
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